Everything You Need to Know

You need to be 18 or over, live in the UK and have a UK bank account in your own name. Most people are verified electronically in minutes; if we can’t verify you that way, we ask for a photo of your ID and a selfie.

By standing order or bank transfer from your own UK bank account, using the reference shown in the app. We don’t accept cards, cash or payments from someone else’s account.

Before each payment we show an estimate. The final rate is set when your money reaches us, and we confirm the exact amount your family received.

Yes, any time in the app. Remember to change or cancel the standing order at your bank too. If money arrives after you’ve cancelled, we return it to the account it came from.

If your payment hasn’t arrived within [2] working days of the planned date, we ask whether you want to pause or end the plan. If the amount doesn’t match your plan, we hold it and contact you. We never send support we haven’t received.

Up to £[2,000] per payment, £[3,000] in any 30 days and £[15,000] in any 12 months. The app shows how much you can send and when more becomes available.

We’ll contact you. If we can’t match your payment, we return it to the account it came from.

Like every regulated payment provider, we sometimes need to check a payment before sending it. If that happens, we tell you straight away and give you a time for the next update.

Yakinly is a trading name of IFS Currency Limited, authorised by the Financial Conduct Authority (FRN 647803). Your money is safeguarded until it is sent. It is not covered by the Financial Services Compensation Scheme.

If someone you haven’t met in person, or a new number claiming to be family, asks you to send money, stop and check with them another way. Scammers often pretend to be relatives or officials. We will never ask for your passcode or a one-time code.